ESS Biz Tools

About the Developers


Peter Towers - Managing Director

Managing Director of Enterprise Support Systems Pty Ltd and creator of ESS BIZTOOLS, Peter Towers, has had a career that includes twenty-three years as a Principal of a Public Practice in Townsville and ten years in Commerce, six years of which was as Chief Financial Officer/Company Secretary of a Listed Public Company on the Australian Stock Exchange. 


  • Accountant
  • Management Consultant
  • Company Director
  • Government Grant Business Adviser

Direct involvement as Accountant, Shareholder and/or Director in a wide range of industries.  Peter has had extensive consulting experience.  He is currently the Principal of Towers Business Development - a specialist Business Development Consultancy offering the following services:

  • Executive Coaching
  • Business Coaching
  • Professional Practice Development
  • Business Plans
  • Strategic Plans
  • Budgets
  • Cashflow Forecasts
  • Diagnostic Reviews
  • Business Networks
  • Getting "Investment Ready"
  • Business Training
  • Seminars on Business
  • Mentoring
  • Feasibility Studies
  • Director and Management Training
  • Corporate Governance Review
  • Business Development
  • Research and Development Plans
  • Research and Development Claims
  • Export Market Development Grant Applications
  • Commercial Ready Applications  

Peter McDougall - The Leadership Academy

Author of the Leadership material, Peter McDougall has extensive leadership experience in military, business and community organisations. His military career spanned three decades serving in Australia and overseas in the ranks of Corporal to Colonel. He was made a Member of the Order of Australia (AM) in the 1989 Australia Day Honours List for outstanding service to the Army.

Combining his own experience with extensive research into Leadership and Teamwork, Peter developed programs and methods that became the genesis of those employed in subsequent commercial programs in Australia and Indonesia. With modification and updating they form the basis of the programs used by The Leadership Academy today.

Peter has also presented two-day leadership development programs in Thailand and Vietnam and is a member of Legacy and has also been involved with community organisations such as the Good Shepherd Nursing Home, Crimestoppers and the Masters Games.

Click here if you’d like to contact Peter McDougall...

Meet the Team

Jenny Nye - Office Manager/Executive Assistant

Jenny is the Executive Assistant to Peter Towers, Managing Director of Enterprise Support Systems Pty Ltd, the developers of ESS BIZTOOLS.

Jenny has over 35 years experience in administration in accountancy practices in Townsville, North Queensland, wherein she has gained considerable experience in the operations and overall requirements in the running of a professional practice.

Lyn McNaught - Accounts Manager

Lyn joined ESS BIZTOOLS in early 2009 as the Accounts Manager.

Lyn brings wide practical experience to the team, having worked for many years in banking and for various small businesses.  Her extensive experience in bookkeeping and administration supports the professional staff at ESS BIZTOOLS.  

Tracy Raiteri - IT Consultant / Online Marketing

Tracy is our online presence and marketing consultant and is responsible for the development and the maintenance of the ESS Small Business website as well as managing the blog and social media profiles.  Tracy has 5 years experience as an online marketing consultant and 20 years experience in a range of industries including Legal, Local Government, Real Estate, Insurance and Accountancy.

Marlyn Vause - Administration/Marketing Assistant

Marlyn is the Administration/Marketing Assistant of ESS BIZTOOLS and assists with all areas of running the office.  Marlyn has over 10 years experience in administration in a range of industries, including construction, manufacturing, hospitality and health services and can adapt to any organisation's custom-made computerised system.

Evelyn Sorohan - Administration

Evelyn assists with adminiatration duties with 20 years experience in the legal industry.

Lorraine Stewart - Sales Consultant

Lorraine has a broad area of expertise ranging from Banking being the 1st Female Teller.  Re-entering the work force in the field of Bookkeeping & Wages for a network of Pharmacies and  successfully moving into the Sales & Marketing in the Fitness industry, with this experience decided to expand into the Training side to improve the bottom line of many types of businesses in Queensland, NSW & Victoria.  Moved to Cairns to assist small to medium SME’s as a life style change.  

Jeffrey Pringle - Taxation Consultant/Writer

Jeff has been a Chartered Accountant since 2005.  He also has a Masters of Taxation from the University of New South Wales.  He has previously taught the Taxation and Management Accounting Modules for the Institute of Chartered Accountants, Australia.

Jeff is based in a mid-sized accounting firm in Townsville.

He writes the taxation papers in ESS BIZTOOLS and the taxation articles included in the Business Plus+ newsletter.

ESS Small Business has been developed by Enterprise Support Systems Pty Ltd. For further information on  ESS Small Business click on About ESS Small Business.